Effective Date: 14/08/2023

Welcome to Vola Stores. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website and services. Your privacy is important to us, and we are committed to safeguarding your personal information in compliance with applicable data protection laws.

1. Information We Collect:

  • Personal Information: We may collect personal information such as your name, email address, contact details, and shipping address when you place an order or register on our website.
  • Payment Information: We didn’t collect any payment details.
  • Usage Data: We may collect information about how you interact with our website, including pages visited, products viewed, and actions taken.

2. How We Use Your Information:

  • Order Processing: We use your personal information to process your orders, provide customer support, and fulfill your requests.
  • Communication: We may use your contact information to send order confirmations, shipping notifications, and promotional emails (with your consent).
  • Improve Services: We analyze usage data to improve our website, products, and services.

3. Disclosure of Information:

  • We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website and fulfilling orders.

4. Data Security:

  • We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Choices:

  • You have the right to access, update, and correct your personal information. You can also opt-out of receiving promotional emails.

6. Cookies and Tracking Technologies:

  • We use cookies and similar tracking technologies to enhance your browsing experience and collect usage data.

7. Links to Third-Party Websites:

  • Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these websites.

8. Children’s Privacy:

  • Our website is not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

9. Changes to Privacy Policy:

  • We may update this Privacy Policy from time to time. Changes will be effective upon posting on our website.

10. Contact Us:

  • If you have questions or concerns about your personal information or our privacy practices, please contact our Privacy Officer at info@volastores.

Thank you for entrusting us with your personal information. Your privacy matters to us, and we are dedicated to protecting it while providing you with an exceptional shopping experience.

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